Guarantee
All items are new, complete, and in their original condition as provided by the manufacturer, unless otherwise stated in the product listing. Songbird guarantees all items will function properly upon arrival. Please report any issues with your order within 30 days of receipt.
Please realize some of these games were manufactured and/or printed 20+ years ago, so it is possible boxes, manuals, and stickers will have minor cosmetic blemishes. Songbird makes every effort to provide the best possible merchandise to you, but cannot be held responsible for minor cosmetic blemishes or other “shelf wear” for older merchandise.
Back-order policies
Items listed as “back-order” or “restock” are not currently in stock, but are still available to order so we can gauge interest in restocking these items. Each item will usually denote “restock <month>” in the item name. Note that this restock date is approximate, and subject to change based on when Songbird can source the item from our supplier.
Pre-order policies
Orders containing pre-order items will be held until all items are in stock and ready to ship together. If you prefer to receive some items sooner, please place separate orders as our ordering system does not support splitting orders.
Order cancellation
If you choose to cancel an order for any reason, a small processing fee will be charged. This is necessary because payment processors such as PayPal charge sellers a fee even when the order is refunded. Please contact Songbird via email to inquire about any modifications to your order.
Shipping policies
- USA customers: $8 flat rate shipping for any size order. Includes tracking and insurance.
- International customers: Shipping is calculated automatically based on the total weight of your order plus your shipping address. Options are detailed below.
- Small box uninsured: Lowest rate starting at $20 worldwide. Includes tracking but not insurance.
- $40 flat rate: Premium rate. Includes tracking and insurance.